Service Desk Support Resume

Help Desk Support staff are responsible for offering technical assistance to customers on the phone or via email.

Service desk support resume. Here is a sample of help desk support resume Feel free to copy-paste and adapt it to build your resume to apply for the job you want. Check out real resumes from actual people. Assess functional needs to determine system purchase specifications.

The role of an IT Help Desk Support is to provide technical and troubleshooting assistance for issues pertaining to System hardware software mobile devices or other tools. To understand why it is so look at the two IT help desk resume examples give below. Many employers will hire candidates with associates degrees especially if they have proven customer-service skills attentive listening skills strong speaking and writing talents and the ability to trouble-shoot simple and complex computer issues.

Provide support for Windows 2000XP systems provide problem resolution and service request actions for desktop workstations laptops peripherals and Blackberry devices. To be a major contributor to your company where I can utilize and continually improve my communication technicalcustomer support administration and troubleshooting abilities. Provided base level IT support to non-technical personnel within the business.

Managed customer calls effectively and efficiently in a complex fast-paced and challenging call center environment. Managed high call volume with tact and professionalism. Do you need the best Help Desk Technician resume.

Resume Summary IT Help Desk Specialist with 6 years of hands-on experience delivering technical support managing IT operations and supporting users with a variety of technical issues. IT Support Resume Examples Also for Help Desk Technician IT Support Resume Examples Also for Help Desk Technician The client washed his keyboard and now it isnt working. Sample resumes in this field indicate such skills as opening service requests facilitating the transfer of calls between operational units and updating service requests to resolution by working with.

Based on our resume examples the ideal. Performed gap analysis and recommended solution as per ITIL guidelines. Service Desk Analysts answer employees technology-related questions and strategize more favorable results.